Case Study

MRT Jakarta Passenger Wayfinding & Digital Signage

Clear, high-contrast motion graphic displays and platform screen door indicators designed for thousands of daily MRT Jakarta commuters.

Client
PT MRT Transportasi Jakarta
Industry
Transportasi Publik & Smart City Indonesia
Service
Motion & Graphic Design
Year
2023
Pillar
Visual Experience
Illustrative cover image for MRT Jakarta Passenger Wayfinding & Digital Signage

Illustrative reference image; not documentation of the delivered project.

Starting point

Client Challenge

Ensuring absolute legibility and rapid comprehension for multi-lingual commuters, tourists, and elderly passengers in rushing crowds.

Kapitech response

Kapitech Solution

Created bilingual kinetic transit charts, synchronized train arrival countdowns, and accessible color-coded line switch maps.

Scope of work

Execution & Delivery

The recorded delivery scope for this project includes Station Platform Motion Graphics, Emergency Broadcast Screen Layouts, Wayfinding Iconography System, and Digital Ad Grid Specs. The technologies or production tools recorded for this engagement are After Effects, Illustrator, Figma, and Transit UI Standards. The deliverables below make the documented scope easier to review.

Deliverables

  • Station Platform Motion Graphics
  • Emergency Broadcast Screen Layouts
  • Wayfinding Iconography System
  • Digital Ad Grid Specs

Results and indicators

Outcome & Impact

The impact indicators listed in this project record are Commuter Wayfinding Errors, Passenger Satisfaction, and Daily Commuters Served. Available values are shown below so the reported outcomes can be reviewed in context.

Commuter Wayfinding Errors
-78%
Passenger Satisfaction
97%
Daily Commuters Served
110,000+

Technologies and tools

  • After Effects
  • Illustrator
  • Figma
  • Transit UI Standards

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