Case Study
Telekomunikasi Partner DevOps Automation & 24/7 SLA
Fully automated enterprise GitOps CI/CD delivery pipeline for 80+ microservices with automated security vulnerability scanning and guaranteed 15-minute response SLA.
- Client
- PT Telekomunikasi Partner Nusantara
- Industry
- Telekomunikasi & DevOps Indonesia
- Service
- IT Support & Infrastructure
- Year
- 2024
- Pillar
- Innovation Development
Illustrative reference image; not documentation of the delivered project.
Starting point
Client Challenge
Manual release deployments caused production bugs, long release cycles, and configuration drift across staging and production environments.
Kapitech response
Kapitech Solution
Architected ArgoCD GitOps pipelines with automated vulnerability scanning (SonarQube, Trivy), canary release rollouts, and 24/7 on-call engineers.
Scope of work
Execution & Delivery
The recorded delivery scope for this project includes GitOps ArgoCD Deployment Pipeline, Automated Security Vulnerability Scanning, Infrastructure Monitoring & Alerting, and Dedicated 24/7 SLA Support. The technologies or production tools recorded for this engagement are ArgoCD, Kubernetes, SonarQube, Trivy, Prometheus, and Slack Ops Bot. The deliverables below make the documented scope easier to review.
Deliverables
- GitOps ArgoCD Deployment Pipeline
- Automated Security Vulnerability Scanning
- Infrastructure Monitoring & Alerting
- Dedicated 24/7 SLA Support
Results and indicators
Outcome & Impact
The impact indicators listed in this project record are Deployment Frequency, Change Failure Rate, and Mean Time to Recovery (MTTR). Available values are shown below so the reported outcomes can be reviewed in context.
- Deployment Frequency
- 45x per Week
- Change Failure Rate
- <0.2%
- Mean Time to Recovery (MTTR)
- <8 Mins
Technologies and tools
- ArgoCD
- Kubernetes
- SonarQube
- Trivy
- Prometheus
- Slack Ops Bot